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Privacy Policy
Last updated: 3/4/2026
Introduction
Special Details ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name
- Email address
- Phone number
- Service address
- Vehicle information
- Payment information
Usage Information
We may automatically collect certain information about your device and how you interact with our website, including:
- IP address
- Browser type
- Pages visited
- Time and date of visit
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your bookings and appointments
- Communicate with you about services and updates
- Send you promotional materials (with your consent)
- Improve our website and services
- Respond to your inquiries and support requests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business
- Law enforcement when required by law
- Third parties with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: spencer@specialdetails.ca
- Phone: 587-318-2767